This qualification is suitable for individuals who may provide technical advice and support to a team using some discretion and judgement across a broad range of administrative competencies in an educational or school support context.

Entry Requirements
SACE Recognition register
Stage 2 minimum 65 to maximum 70
Core Units
BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
BSBIND301 Work effectively in an educational environment
Elective Units  
BSBADM307 Organise schedules
BSBITU309 Produce desktop published documents
BSBITU312 Create electronic presentations
BSBWRT301 Write simple documents
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBADM405 Organise meetings
BSBADM406 Organise business travel
PSPGEN021 Contribute to conflict management
BSBITU306 Design and produce business documents
Total Units = 13