This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Entry Requirements
Nil
SACE Recognition register

HYBRID Stage 1 & 2 minimum 90 to maximum 95

Core Units
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
Elective Units
CUAANM301 Create 2D digital animations
CUAANM302 Create 3D digital animations
ICTGAM301 Apply simple modelling techniques
ICTGAM302 Design and apply simple textures to digital art
ICTGAM303 Review and apply the principles of animation
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
ICPDMT346 Incorporate video into multimedia presentations
ICTICT307 Customise packaged software applications for clients
ICTSAS305 Provide ICT advice to clients
ICTSAS307 Install, configure and secure a small office or home office network
ICTICT305 Identify and use current industry specific technologies
Total units = 17  
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